Returns Policy • Good Dirt

Full Cycle Gardening, Inc. would like all of our customers to be happy with every product that they purchase from us. To that end, we are committed to providing you with the highest quality products. However, we understand that there may come a time when you would like to return an item. In order to accommodate that possibility, we have established some guidelines regarding what can be returned and what to expect in this process. Please take a minute to read through our Return Policy and feel free to contact us via email or telephone if you have any questions or need any clarification.

You may return your unused, unopened items within 30 days of the purchase date (or delivery date) for a refund of the purchase price of that item (excluding any shipping costs). Returned items must be accompanied by the original packing slip. Opened items may not be returned.
We will refund the price of the item being returned plus applicable sales taxes according to your original method of payment within five business days. The cost of shipping is non-refundable.
If the item being returned is defective or if the incorrect item was shipped as a result of our mistake, we will provide a full refund, including the costs of shipping.
You must contact us within 48 hours if a shipment arrives containing damaged or missing items in order for the return policy to be effective.
When shipping a return, we advise you to insure the shipment against loss or damage and obtain a tracking number. We will not provide a refund or exchange if the merchandise is not returned.

Shop

Learn

Help

Get The Dirt

Inspiration in your inbox for houseplant parents, outdoor gardeners, and more.

©2023 All rights reserved.

Web design by Goodness

Time spent gardening is good for the soul

Type to search

How can we help?

Are your products safe for plants I’m growing to eat?

Yes! All our products are chemical-free, non-GMO, vegan, and sustainably produced. Safe to use near kids and pets, safe to use on edible plants, even safe if you have nut allergies.

What are BogBits®?

BogBits® are our proprietary recycled by-product of sustainably harvested peat moss. It provides the permanent porosity that plants need to breathe and roots to thrive.

On a trip to Canada, our founders encountered a naturally occurring phenomenon found in peat moss bogs — ‘sticks’ that could be broken down into a fiber for a new type of potting mix. A kind of mix that would provide a better balance of air space and water retention; a better home for roots to grow and form.

Good Dirt® worked with a team to develop their own special recipe using this new magical ingredient, and BogBits was born.

BogBits are comprised of partially petrified peat from Canadian peat bogs. In years past, this by-product of peat moss harvest would have simply been discarded, or used to pave peat bog access roads.

Now, these BogBits have allowed us to create a rich, fluffy Soil Conditioner and Potting Mix with porosity unlike anything on the market.

Are the products Vegan? Do they contain Nuts?

Yes, all our products are vegan and plant based. We do not add any animal byproducts to any soil mixes or plant nutrition.

Many companies that add animal byproducts to their mixes or fertilizers are trying to balance the nutrients for plants. However, our Good Dirt Plant Food (included in our potting mixes, as well as sold separately for plant nutrition) does not need these ingredients. Our products are made from plants, for plants. The base of our plant food is derived from oilseed extract and contains everything Nature puts into a seed to reproduce the species. The natural oilseed extract contains NPK, trace elements, and all the organic compounds found in a seed, including all the essential plant amino acids.

Our soil mix recipes do not contain any nuts or peanuts that may potentially be harmful to gardeners with allergies, nor do our facilities process products that include nuts or peanuts. that may potentially be harmful to gardeners with allergies, nor do our facilities process products that include nuts or peanuts.

Is Plant Food good for all plants, or just certain species?

Our Plant Food is derived from a seed (oil seed to be specific) and contains all the nutrients a seed needs to germinate – for that reason it is great for ALL plants.

It is made from plants, for plants. It contains all the compounds, amino acids, and trace elements a seed needs to germinate and all plants to thrive. The recipe is then enhanced with NPK 10-4-3 (which is not salt-based) so it won’t cause roots and leaves to burn.